Terms and Conditions vcity177 – Rules of Use for Malaysia Entertainment Platform

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and vcity177 ("Platform" or "We") regarding the use of the website, mobile application, and all services provided by vcity177.

Continued use of the vcity177 platform after any amendment to the Terms means you accept those amendments. You are advised to review this page periodically to stay informed of the latest platform rules.

These Terms govern the entire relationship between you and vcity177 and supersede any prior agreements, communications, or understandings, whether verbal or written.

To be eligible to register and use the vcity177 platform, you must meet all of the following criteria without exception:

• Be at least 18 years old on the date of registration.
• Acting in your own personal capacity, not as a representative or agent of any other party.
• Not currently serving a self-exclusion period from any gambling platform.
• Have full legal capacity to enter into a binding contract.
• Not residing in a jurisdiction where online gambling activities are strictly prohibited.
• Not an employee, contractor, or immediate family member of vcity177 staff.

Vcity177 reserves the right to request identity verification documents (KYC) at any time to confirm your eligibility. Failure to provide the required documents within the specified period may result in account suspension until verification is complete.

Each user is only permitted to register and maintain one account active on the vcity177 platform only. Creating multiple accounts using different names, emails, phone numbers or payment details is strictly prohibited.

During registration, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, mobile number, and a valid email address. You are responsible for keeping your profile information current.

Your account password is entirely your responsibility. You must:

• Using a strong, unique password that is not used on any other platform.
• Not sharing your login credentials with anyone, including family members.
• Notify us immediately if you suspect your account has been accessed without authorisation.
• Log out of your account each time you finish using a shared device.

Vcity177 is not liable for any losses arising from unauthorised access due to a user's negligence in maintaining their account security.

Vcity177 supports a variety of payment methods suited for Malaysia users, including FPX, Touch 'n Go eWallet, GrabPay, ShopeePay and direct bank transfer. All deposits are processed through secure, certified payment gateways.

Deposit rules that all members must follow are as listed below:

• Minimum deposit is RM 30 for most payment methods.
• All deposits must be made using a bank account or e-wallet registered in your own name.
• Deposits from third parties, including relatives and friends, are not accepted and will be returned.
• Vcity177 does not charge any processing fees for deposits made via the listed methods.
• Successful deposits are typically credited to your account automatically within a few minutes.

Vcity177 members may request a withdrawal of their winnings at any time, subject to the following conditions, which are in place to protect the security of all parties:

• Minimum withdrawal is RM 50 per request.
• Withdrawals are only processed to a bank account or e-wallet registered under the same name as your vcity177 account.
• KYC verification may be required before your first withdrawal or for amounts exceeding certain limits.
• Any bonus that has not met the rollover requirement cannot be withdrawn until the condition is fulfilled.
• Withdrawal processing times range from a few hours to one business day, depending on the method and your VIP tier.

Vcity177 reserves the right to conduct security checks on withdrawal requests deemed unusual or suspicious. This process may require additional time but is intended to protect your interests.

Vcity177 offers a variety of bonuses and promotions from time to time as a token of appreciation for our members. All bonuses are subject to the specific terms stated alongside each offer, and the following general rules also apply:

• Every bonus carries a rollover (wagering requirement) that must be met before withdrawal is permitted.
• Bonuses may only be claimed by one account per household or shared IP address.
• Using multiple accounts to claim the same bonus constitutes fraud and will result in cancellation of all bonuses and account closure.
• Vcity177 reserves the right to withdraw any bonus already granted if abuse is suspected.
• The welcome bonus may only be claimed once per new user.
• Free spins awarded are subject to a maximum win value cap, which will be stated in the terms of the relevant offer.

All games available on the vcity177 platform use a Random Number Generator (RNG) that has been independently audited to ensure fairness. The outcome of every round, hand, or game event is entirely random and cannot be influenced by any party.

General game rules that must be observed include:

• Any winnings resulting from a technical system failure or software error are void and will be cancelled.
• The use of automated software (bots), algorithms, or any unauthorized method to influence game outcomes is prohibited.
• In the event of a dispute over game results, vcity177's server records shall be considered the definitive evidence.
• Any internet connection disruption during gameplay is the user's responsibility. vcity177 is not liable for losses caused by connectivity issues on the user's end.

Vcity177 users are prohibited from doing any of the following, which may compromise the integrity of the platform or harm other users:

• Any form of fraud, manipulation, or attempts to exploit system vulnerabilities.
• Sharing, selling, or transferring your account to another party.
• Using a vcity177 account for money laundering or any other illegal activities.
• Spreading false or misleading information about the vcity177 platform.
• Disrupting or attempting to disrupt the operation of the platform's servers or infrastructure.
• Collecting or harvesting other users' information without authorization.

Violation of any of the above rules may result in immediate action, including account suspension, forfeiture of balance and winnings, and legal action where necessary.

Vcity177 is committed to protecting the privacy and personal data of all our members. The collection, use and storage of your personal data is governed by our Privacy Policy, which forms part of this agreement.

In summary, we collect personal data for the following purposes:

• Identity verification and KYC process to ensure platform security.
• Secure processing of deposit and withdrawal transactions.
• Account-related communications, promotions, and platform updates.
• Compliance with legal requirements and anti-money laundering regulations.

We do not sell or share your personal data with third parties for marketing purposes without your consent. All data is stored using appropriate encryption and accessed only by authorised personnel.

Vcity177 takes responsible gaming seriously and provides a range of tools to help members manage their gaming activity in a healthy way. We encourage all members to play within their means.

Available responsible gaming tools include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss Limit: Set a maximum loss amount within a specified period.
• Break Time: Pause your account for a period of 24 hours, one week, or one month.
• Self-Exclusion: Option to self-exclude from the platform for an extended period.
• Time Reminder: Play session time notifications to keep you aware of how long you have been playing.

If you or someone you know shows signs of problem gambling, we encourage you to seek help from a relevant support organization. The vcity177 support team can also help connect you with appropriate resources.

To the extent permitted by applicable law, vcity177 and our directors, employees, and agents shall not be liable for:

• Direct or indirect financial losses arising from use of the platform.
• Service disruptions caused by factors beyond our control, including third-party server outages or natural disasters.
• Losses resulting from unauthorised access to your account due to your own negligence.
• Content or errors within third-party games provided by our partner game providers.

In all circumstances, vcity177's total liability to you shall not exceed the amount you deposited into the platform within the 30 days prior to the relevant claim.

Vcity177 reserves the right to amend, update or replace any part of these Terms at any time without prior notice. Amendments take effect immediately upon publication on this website.

You are advised to review this Terms and Conditions page periodically. Continued use of the vcity177 platform after any amendments are published constitutes your acceptance of those changes.

Vcity177 reserves the right to terminate or suspend the account of any user who violates these Terms, with or without prior notice, depending on the nature of the violation. In cases of serious violations such as fraud, the account may be closed immediately.

If you wish to close your account for personal reasons, you may do so at any time by contacting our customer support team.